Shipping Policy

Delivery Details and Order Issues

Orders depend on complete and correct destination information supplied by the customer. We will try to correct a reported address before fulfillment, but cannot promise changes after processing begins. To keep responsibilities clear, this section allows customers to evaluate tax collection and delivery-problem support in a way that preserves the policy’s stated meaning.

We calculate and collect legally required sales taxes at checkout. When an order is damaged, faulty, mis-shipped, or incomplete, contact support@scrubdaddyspot.shop or 570-905-4694. Customers are not charged return freight for an approved order problem. To keep responsibilities clear, this description is intended to distinguish merchant-paid remedies for shipment problems before placing an order.

United States Delivery Coverage

scrubdaddy limits shipping service to eligible United States addresses. We charge no standard-shipping fee for U.S. orders. To make the timing and outcome explicit, this section allows customers to evaluate the effect of carrier and weather disruption when deciding whether to submit a request.

Dispatch Schedule and Tracking

Our usual processing period is 1–2 business days, measured in business days rather than weekends or U.S. public holidays. Once shipped, an order is estimated to travel for 4–6 business days. To distinguish the relevant stages, this description is intended to distinguish when tracking becomes available without relying on an unstated assumption.

We send tracking details as soon as the carrier accepts the shipment. Transit projections may change when carriers face disruption, weather conditions, address exceptions, demand spikes, or circumstances beyond reasonable control. For decision-making before checkout, this presentation keeps attention on merchant-paid remedies for shipment problems while reviewing the store’s responsibilities.

Merchant Information

Store name: scrubdaddy

Email: support@scrubdaddyspot.shop

Phone: 570-905-4694

Address: 1859 Carriage Ln, Appleton, Wisconsin, 54914, United States

Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).